Reach Us

Get in Touch.
We Answer Fast.

Real people. No ticket queue. If your line is down, call — don't wait for an email reply.

Code Red Industrial Sourcing LLC — U.S.-based, serving manufacturers nationwide.

Emergency Line
(234) 442-4450

For Critical downtime requests — call first.

Include part # and urgency in subject line.

General Inquiries
info@coderedsourcing.com

Non-urgent questions, partnerships, vendors.

Critical Request
Same Day
Line is down — we drop everything.
Urgent Request
Within 4hr
Down within 24–48 hours.
Standard Request
Within 24hr
Planned or stock replenishment.

Triage — Not Sure What to Do
in an Emergency?

🔴 Critical

Machine is down right now. Production stopped. Every hour costs money.

→ Call (234) 442-4450 immediately
🟡 Urgent

Machine is running but a part has failed or is failing. You have 24–48 hours before shutdown.

→ Submit RFQ online — select Urgent
⚪ Standard

Planned replacement, stock, or hard-to-find but not time-critical.

→ Submit RFQ online or email sales@
FAQ

Common
Questions

Before you reach out, these might answer it faster.

How fast can you actually respond?

Critical requests get same-day attention — we work it immediately. Urgent requests typically get a response within 4 hours. Standard within 24 hours.

Do you sell new parts only?

No. We source new, factory-sealed, refurbished, and quality used parts depending on availability and your specified condition requirement. All conditions are disclosed clearly before you commit.

What if you can't find the exact part?

We'll tell you — and if there are alternate candidates, we'll present them clearly labeled as candidates, not confirmed replacements. The decision is always yours.

How does the Code Red Light™ tracker work?

When you submit an RFQ, you receive a unique RFQ ID. Enter it on the Order Status page to see your request's live stage — from Received through Delivered.

How does the AI portion work?

When you submit a request, our AI reads the form, creates a clean brief, flags any missing information, and drafts a reply email for us to review and approve. Nothing is sent to you without a human looking at it first.

Do you ship internationally?

Yes. We can arrange international freight on critical requests. Note applicable export compliance requirements on your end for controlled automation components.

Send a Message
Not an emergency? Use this form for general inquiries.

For part requests, use the Request a Part form for faster processing.

Line Is Down?
Call Us Now.
Real person. No queue. Emergency requests answered immediately.